“Being present is really at the center of listening. Nothing really happens unless we're present.” Some of the most important things we need to say are often the hardest to put into words. Whether it's expressing gratitude, offering an apology, or saying goodbye, slowing down and taking the time to write can help us communicate with greater thoughtfulness and meaning. In this episode of Think Fast, Talk Smart, Matt Abrahams speaks with Frish Brandt, professional letter midwife and author of Unfi

“Sleep is essential to good performance and good communication.”

"It's been a paradigm shift for me to ask whether I can make my situation my ally rather than just try harder."

“Rather than trying to eliminate your nerves entirely, build your own anxiety management plan so you're prepared when they inevitably creep in.”

“As you're navigating your workplace hierarchy, you're also simultaneously shaping it.”

“Meetings are often used as band-aids, as ways of covering up for other larger communication challenges.”