"Directness, with respect, is essential.”
Transforming conflicts into something productive is to understand its root cause and to learn how to reframe them.
Decision-making, conflict negotiation, and the psychology of disagreement.
Kim Scott shares the power of being both caring and challenging when giving feedback.
Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens …
In this episode, physician and journalist Seema Yasmin explains what to do when we disagree about our deepest-held beliefs.
In this episode, Michele Gelfand shares communication strategies for getting more of what you want.
In this podcast episode, we look at the role of forgiveness in relationships and healthy communication.
In this podcast episode, we discuss how forms of “psychological distancing” can be used to build trust and encourage tolerance.
In this bonus episode, Stanford GSB lecturers share advice on how to position yourself when met with skepticism from your audience.