Good communication is about knowing your audience. But if your organization is only focused on knowing your customers, James Root says you're forgetting a whole other cohort: your employees. Root is a senior partner at Bain & Company, Chair of Bain Futures, and author of The Archetype Effect, in which…
Day 4 of Back to Basics: Culture and Context. 🤝 Understand your team's culture.
Day 3 of Back to Basics: Anxiety Management. 💬 Reframe your presentation as a conversation, not performance.
Day 2 of Back to Basics: Anxiety Management. 🎯 Expect success.
Do you find yourself beginning all your business communication in the same boring way? Are your employees sick and tired of all the endless repetitive meetings? Are you sweating trying to come up with something clever to say when you’re asked a surprise question? What if we told you the…
Day 1 of Back to Basics: Anxiety Management. 👋 Greet your anxiety.
When communicating with their employees, most firms have no idea who they’re talking to. Good communication is about knowing your audience. But if your organization is only focused on knowing your customers, James Root says you're forgetting a whole other cohort: your employees. Root is a senior partner at Bain…
Understanding your audience's psychology is the key to crafting communication that resonates. Persuading others isn't about magic spells or mind-reading tricks. According to Emily Falk, the real secret is simpler: know what your audience finds relevant, and you’ll be able to craft a message that resonates. Falk is a professor…
How to communicate clearly in any context, from newsrooms to the world stage. All good communication, whether spoken or written, is built on the same foundation. In everything from police reporting for a newspaper to serving as spokesman for the Pope, Greg Burke has found the key: "Keep it as…
All good communication, whether spoken or written, is built on the same foundation. In everything from police reporting for a newspaper to serving as spokesman for the Pope, Greg Burke has found the key: "Keep it as simple as possible." Burke has worked as a journalist for Time Magazine and…
What would you say to yourself 10 years from now? What are the things you hope you will have accomplished by then? If you could ask your future self anything, you should ask them these questions. Because answering these questions can lead to a surge of motivation, productivity, and happiness…
Career growth starts with stepping outside your comfort zone. Building a successful career isn’t about following a set path—it’s about knowing when to evolve and embracing change. Whitney Johnson believes that success comes from disrupting yourself—challenging routines, stepping into discomfort, and continuously evolving. “People think staying in their comfort zone…
In the age of virtual communication, here’s how to ensure your messages convey what you mean. Texts. Emails. Slacks. Zooms. We’re communicating in more ways than ever, but Andrew Brodsky has a word of warning: Your virtual communication might be sending messages you’re not aware of. Brodsky is the author…
How to turn curiosity, clarity, and AI into your most powerful job search tools. Job search isn’t just about landing your next role—it’s about understanding who you are and how you want to show up in the world. According to Andrew Seaman, Senior Managing Editor for Jobs and Career Development…
Job search isn’t just about landing your next role—it’s about understanding who you are and how you want to show up in the world. According to Andrew Seaman, Senior Managing Editor for Jobs and Career Development at LinkedIn, that process begins with curiosity, not certainty. “People assume they need to…
Amidst constant change, clear communication is the key to navigating uncertainty. How do you communicate with others when you’re confused yourself? For Rob Siegel, leadership isn’t about avoiding uncertainty, it’s about embracing the clarity that ambiguity can bring. "What if ambiguity is the new normal?" asks Siegel, a venture investor…
How do you communicate with others when you’re confused yourself? For Rob Siegel, leadership isn’t about avoiding uncertainty, it’s about embracing the clarity that ambiguity can bring. "What if ambiguity is the new normal?" asks Siegel, a venture investor and lecturer at Stanford Graduate School of Business. From rapidly evolving…
From Conflict to Connection: Having Crucial Conversations that Count. The hardest conversations aren’t just about what you say to the other person. According to Joseph Grenny, critical conversations begin with the stories that you tell yourself. As a leading expert on business performance and communication, and a New York Times…
The hardest conversations aren’t just about what you say to the other person. According to Joseph Grenny, critical conversations begin with the stories that you tell yourself. As a leading expert on business performance and communication, and a New York Times bestselling co-author of Crucial Conversations, Grenny explains that navigating…
Alex Rodriguez shares why in sports and business, striking out is just a part of the game. From the baseball field to the boardroom, great communication is critical for success. But as Alex Rodriguez knows, we don’t always hit it out of the park. For this sports superstar turned entrepreneur,…
The power of creating the reputation you want to have. Whether you know it or not, you have a brand. What that brand is, says Lorraine Lee, doesn’t happen by accident. “You can either form and create it, or you can let people define it for you.” A teacher, content…
Does your Zoom frame look like you've been placed under Witness Protection? Do your hands suffer from Rigid-During-Zoomitis during video calls? Do you dread small talk because it always feels awkward? Well, Lorraine Lee is here to change all that! In this episode of Think Fast, Talk Smart, Matt Abrahams…
From the baseball field to the boardroom, great communication is critical for success. But as Alex Rodriguez knows, we don’t always hit it out of the park. For this sports superstar turned entrepreneur, striking out is never the end of the story. “I'm fifth all-time in the history of strikeouts,”…
In an age of endless content and information, how do we ensure our communication cuts through the noise? Across 200 episodes of Think Fast, Talk Smart, host Matt Abrahams has discovered four essential ingredients that help messages rise above the chatter: concision, relevance, accessibility, and precision. “Attention is our most…